Personalised Service
Personalised services allow the person receiving services to be in control of their package from
planning and developing to implementation and monitoring. Every support plan is unique – a true reflection
of an individual’s needs, wishes, hopes and aspirations for their life. We can tailor a package to work with
you and for you – whatever and how ever that may be. Some of the key areas we encourage people to think about
are:
What do I need support with?
How much support do I need in order to achieve my goals?
Who do I want to support me, and how?
Where do I want to live, and in what style of accommodation?
Who would I like to live with, or would I rather be alone?
How do I want to spend my time?
Who forms part of my circle of support?
How will my Care Manager and other professionals work with me?
What is the budget for my service – have I got an individual Budget or Direct Payments?
The answers to these questions will form the basis of the service we provide for an individual.
By involving the service user in all aspects from viewing a property and staff
recruitment to regular service reviews and reassessment of the package, we can be confident of delivering a
flexible and dynamic service focussed on the people receiving services and their desired outcomes.